ROVE R2-4K PRO 2160P

Buy ROVE R2-4K PRO Dash Cam, Built-in GPS, 5G WiFi Dash Camera for Cars, 2160P UHD 30fps Dashcam with APP, 2.4" IPS Screen, Night Vision, WDR, 150° Wide Angle, 24-Hr Parking Mode, Supports 512GB Max: On-Dash Cameras - desertcart.com ✓ FREE DELIVERY possible on eligible purchases Review: Impressive camera and wiring kit - I am very pleased with the camera. The clarity of the videos is great. The wiring kit was straight forward to install and works fine. I purchased the ROVE R2-4K PRO and Dash Cam hard-wire kit. Initially I purchased another SD card but after reading the ROVE documentation, I returned the card and purchased the ROVE SD card. I don’t need problems. There are many things I like about the camera and wiring kit. The first thing I noticed when I opened the camera box is there is a ribbon that holds the lid, nice touch. I installed the camera myself and there was a learning curve. Mounting the camera was easy. Initially I used the suction mount to try different locations. Then I used the sticky mount for the final install because the mount went on the area of the windshield that has the black dots, frits, and the suction mount does not stick to that area. One thing I learned was when I switched from the suction mount to the sticky mount I was not sure how to get the mount off of the camera. It clicks on when you install the mount, and I did not want to break anything. But what I found is the bases for the mounts are the same so you just need to unscrew the top part of the mount, easy. Another thing to be aware of is if you use the sticky mount the part of the mount that goes on the windshield has a slot for the camera to slide into. Be careful to install it with the slot up, or the camera will fall out of the mount. Although the manuals that were included with the camera and wiring kit were excellent, as good as I have seen on products lately, there was still a learning curve for me. I chose the wiring kit because I did not want the wires hanging down and I really liked the fact the wiring kit has a feature that protects the battery from being run down if the car is not driven for a while. There are settings on the wiring kit that will shut the camera off if the voltage drops below a voltage that you select. I chose 12.2V and did test it and it worked properly. I watched Youtube videos of what fuse locations to use. When I did the initial install the camera turned on but did not go into park mode when I shut the car off. I ended up calling ROVE for help. I was very impressed with their help. I called and their message recommended I text so I did and they responded right away. We handled all my questions via texts, which worked well as I was able to organize my thoughts and include pictures. With their help, I ended up choosing a different fuse slot and now the camera works fine. On the install, I used the trim tool that was included with the kit, nice touch. I also used the little wire clips with sticky backs that were included with the wiring kit, another nice touch. Review: Wonderful product. Customer Service? More than one can ask for!! - Edited again on 8/1/2024 After my July 24, 2024 editing when I changed from 5 star to 2 star because of my not-so-pleasant experience with the customer service, ROVE once again reached out to me on July 25 apologizing for the mix up and my disappointment with the whole memory card experience. They wanted to make things right and offered me to send a new memory card after all. This was very nice of them. They were trying to make good for my stupidity of returning the memory card with the camera and despite some misunderstanding between me and them, they came through and send me a new memory card which I received yesterday. I am more than satisfied with the outcome and once again, laud the company for going out of their way to keep me happy despite some bumps in the way. Thank you ROVE team, you have my sincerest admiration for setting things right - despite my initial fault. Finally, as for the camera itself, I've said it before and I'll say it again - it's a wonderful product in its category and the low price makes the deal even more sweeter. Buy it, you won't regret it. It's loaded with features and the picture quality is absolutely awesome. Once you add the $20 filter on it, pictures become even more crisp and vibrant. It's a no brainer! ----------------------------- Edited to add - (July 24, 2024) Just as soon as I posted this 'wonderful' experience from the support team at ROVE Dash Cam, I was informed the whole thing was a huge mistake and they will NOT be sending me the memory card as promised. This was AFTER they sent me a tracking email telling me when to expect it. According to Jeniffer, the person who was trying to help me, her manager said ROVE was not responsible for my mistake and I should take up my case with desertcart. Just to be clear, I NEVER asked them to send me a new memory card; I simply asked them that if they find my memory card in the returned item, I'd appreciate if they would mail it back to me and I'll gladly pay the postage. It was ROVE that got my hopes high and promised to send me a new memory card that I NEVER asked for it. So after my review below, the whole thing soured within a matter of minutes and left a very bitter taste in my mouth. I've decided it's not worth my time to pursue the case with desertcart so I'll just cut my loss and move on but please be aware that the company failed to keep up its words after taking me to a emotional roller coaster ride - not to mention the waste of time in communicating with them and writing the below review on desertcart. As for the product, I stand by my comments. 5 stars. But the way they handled my case - 2 stars. Someone at ROVE will receive the return product and he/she will find my 512gb ROVE memory card in it with my dash cam videos on it. To that person, maybe you'll have more integrity than the company and will mail back my memory card. However, I am not holding my breath. ---------------------------------- My original review below: Folks, before I begin, let me put it in the most simplest way - this is a great product at a wonderful price. If you are in the market of buying a dash cam for your vehicle, buy this ROVE R2-4K PRO Dash Cam with built-in GPS, 5G WiFi and many more amazing features. You can't go wrong. Period!! From unboxing to set-up to the picture quality - everything is simply top-notch. Now with my story - I bought this dash cam a couple of weeks before the desertcart Prime Day for a price of roughly $140. I also bought a ROVE memory card with 512gb capacity and a anti-glare filter to go with the camera. All was going well until desertcart Prime Day when the price of this camera dropped to $85. Naturally, I was not too thrilled about it for paying $55 more just a few days ago. Luckily for me, the product was still within the refundable period. So I initiated a refund and reordered the same product - this time for only $85. So I removed the lens filter from the lens, packed up the product in its original box and dropped it at our local Kohl's drop center for a full refund. Imagine my horror when one day later, I realized that I had left the 512gb memory card ($65) in the camera!! After cursing myself for a couple of hours for my stupidity, I sent an email to the support department of the ROVE Dash Cam explaining what I had done. At that point I figured I had nothing to lose but there was no harm in taking a chance. Not expecting any response, I resigned to my loss and my mistake preparing myself to forget the whole thing and just buy another memory card. My frustration, anger, and disappointment turned into excitement when within an hour, I received a reply from Jennifer, a support person at ROVE Dash Cam company, who said she'd do her best to resolve this issue if I could send her the original order # from desertcart. Seeing a glimmer of hope ahead of me, I immediately send her the required information and this morning, when I checked the email, I saw Jennifer's response saying she had shipped a new memory card to me without any cost to me. Now folks, I don't know about you but a company that not only makes a wonderful product but also backs it up with an equally wonderful support is a rare thing these days. They have earned my loyalty for life and I will not only not hesitate in buying their other products but will also encourage people (who are looking for dash cam for their vehicles) to do business with them. With them, not only you get a great product but also a peace of mind. I may sound like a paid customer but trust me, I am not. I am just another regular customer like you who is pleasantly surprised (and satisfied) by this level of customer service. My heartfelt thank to Jennifer and the entire ROVE team for such a wonderful experience. If I could give them 10 stars, I would in a heartbeat.