GENERAL
This Privacy Policy ("Privacy Notice") provides you with information regarding the processing of your personal data conducted by Allware. Allware’s services are provided to you via the www.allware.com platform ("Website").
About Allware
Allware Technologies FzCO is a company registered under the laws of Dubai, United Arab Emirates, and the Dubai Multi Commodities Centre Free Zone, with a registered office at Uptown Tower, Floor 12, Office 262, Jumeirah Lakes Towers, DMCC, Dubai, United Arab Emirates.
License number: DMCC-964995
You may contact us at chc@allware.com. WhatsApp number: +971 52 2500 911
If you have a complaint about Allware’s privacy practices, you should write to us at law@allware.com.
Please note that Allware has not appointed a data protection officer in relation to data processing activities.
When Allware processes your personal data on the basis of our legitimate interest (as defined herein), you have the right to object to that processing. If you wish to exercise this right, please contact Allware at the email addresses specified above.
As Electronic Shopping Knowledge Platform (ESKP) company, Allware may redirect you to the partner’s websites or apps of third parties. Please note that Allware has no control over these third-party services, and your use of these services is subject to the privacy policies posted on the corresponding websites or apps, not to this Privacy Notice.
Ongoing technological developments, updates to our services, changes to laws, or other reasons may require us to amend our Privacy Notice. We will make changes to this Privacy Notice regularly, and we ask that you keep yourself informed of its contents.
YOUR RIGHTS
You have the following rights with respect to your personal data. Please refer to Section 1 to get information about how to contact us and to exercise such rights.
General rights
You have the following legal data protection rights: the right of access, the right to deletion, the right to correction, the right to restriction of processing, and the right to data portability.
Right to revoke consent
You have the right to revoke consent previously provided to us at any time. The consequence of this will be that we will no longer process your personal data in relation to that consent in the future. The revocation of consent does not affect the legality of any processing carried out on the basis of the consent up to the time of your revocation.
Right to object to processing of data based on legitimate interests
If we process your personal data on the basis of legitimate interests, you have the right to object at any time, for reasons arising from your particular situation, to such processing. If you object, we will no longer process your personal data unless we can establish compelling and legitimate grounds for processing that outweigh your interests, rights, and freedoms, or if the processing aids in enforcing, exercising, or defending legal claims.
Right to object to direct marketing
If we process your personal data for the purpose of direct marketing, you have the right to object at any time to such processing.
For further details on how to object to any form of direct marketing, please contact us.
WHAT DATA WE COLLECT
When you use our services, we may process these types of personal data:
User data
Personal data collected for the creation of a member account, such as your name, email address, and password.
Contact details, and other information you may share with us—such as your postal address, age, gender, country of residence, social network profiles, messages sent to our team, feedback, comments, replies to surveys or interviews, and participation in any of our promotional activities.
Usage data
We collect data regarding your interaction with our marketing communications, including newsletters and push notifications (for instance, analytics on how many times you open our newsletter or click hyperlinks).
Redirect data: when you use our services and click a link to a Product offer listed on our services, the third-party site making that offer may send us personal data relating to any subsequent purchase or return that you make on that site.
Location data: we may process approximate location information based on your IP address (country or city level).
Furthermore, with your prior consent, we may use GPS data to provide you with customized search results on your mobile.
Bank data: we may request your bank details only when required (e.g., to process refunds or compensations).
Technical data: examples include IP address, cookies, identification data (session ID, member ID, device ID), access status/HTTP status code, browser software and version, operating system and its interface, internet service provider, language, and other configuration settings.
COOKIE POLICY
Allware uses "cookies" to store visitor choices, such as which pages the visitor has opened or downloaded, and to tailor the display of the Allware site to the visitor's browser and other information sent by the browser.
By using the site, the visitor agrees to the setting of a cookie on their computer by Allware. Allware uses the following types of cookies:
Session cookie
This cookie is created only for the duration of your visit and is automatically deleted afterward. It does not contain any personal data. By setting a session cookie, Allware ensures that the allware.com site is more user-friendly and safer to use. The session cookie automatically expires at the end of your visit.
Unique user ID cookie
The purpose of this cookie is to show you the most relevant information during each visit to Allware. The unique user ID cookie does not contain any personal data; it stores individual user activities and settings. The unique user ID cookie is valid for one month from the date of your visit.
Cookies set by external organizations
Certain cookies may be placed by our advertising partners to measure campaign performance. These cookies do not contain any personal data.
Disable cookies
You can withdraw or modify your consent to our use of non-essential cookies at any time by using the corresponding link in the footer of our website or by configuring your web browser settings to decline cookies in the “Help” section of your browser’s toolbar. On your mobile device, your operating system may allow you to control cookies through its settings function.
Refer to your device manufacturer’s instructions for more information. If you choose to decline cookies, some parts of our services may not work as intended or may not work at all. You can also disable cookies installed by external partners on their respective websites.
WHY AND HOW WE USE YOUR PERSONAL DATA
Below you will find information about (i) the reasons why we collect and use your personal data, and (ii) for each purpose, the corresponding legal basis and categories of personal data involved. Your personal data may be used in the following ways:
Provide our services, including helping you compare product offers and prices.
Legal basis: performance of a contract, consent.
Send you marketing communications about Allware or related third-party offerings.
Legal basis: consent, legitimate interest.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to and stored in locations outside the Middle East. It may also be processed by staff operating outside the Middle East who work for us or for one of our suppliers.
By submitting your personal data, you agree to this transfer, storage, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
DISCLOSURE OF YOUR INFORMATION
Our site contains links to third-party websites. We are not responsible for the privacy practices or the content of these sites. If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
SECURITY
We will use our reasonable efforts to store your personal information securely and to make the site as secure as possible against unauthorized access.
ACCESS TO INFORMATION
If you would like to change or delete any of your information, please write to us at chc@allware.com, and we will process your request accordingly.
POSTING PERSONAL INFORMATION ON PUBLICLY ACCESSIBLE AREAS
You are solely responsible for any personal information you share or publish in publicly accessible areas. You should never disclose personal information relating to any other person without their express consent.
DELETED DATA
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
