Matrix International D20 30.4mm

Product Description How do I charge the smartwatch? This smartwatch does not come with a separate charger. Remove one strap to reveal the USB charging pin. Plug directly into any mobile charger, Power Bank or laptop USB port. DO NOT USE FAST CHARGER TO CHARGE Tip: Charge at least 2 hours before first use. How to Connect Your ID116 Smartwatch with the FitPro App Follow these simple steps to set up your watch Step 1 – Charge Your Watch First Before using for the first time, charge your watch for at least 2 hours . Remove one strap → plug the USB pin into any mobile charger or laptop USB port. Once charged, the screen will light up and the watch is ready to use. Step 2 – Download the App On your smartphone, go to: Google Play Store (for Android phones) OR Apple App Store (for iPhones). Search for “FitPro” and install the app. Step 3 – Turn on Bluetooth on Your Phone Open your phone’s settings. Switch Bluetooth ON . Important: Do not connect the watch from phone settings directly. Always connect it through the app. Step 4 – Open the FitPro App Open the app and allow permissions (like Bluetooth, Location, Notifications). Permissions are important so the watch can send alerts and sync health data. Step 5 – Pair the Watch with the App In the FitPro app, go to “Set” → “Bind Device to experience more features” (Highlighted in Green Colour). Wait for the app to search → You’ll see a device name like 716 / Watch . Tap it → The app will connect to your smartwatch. Step 6 – Confirm Connection Once connected, the watch will automatically update the time and date . Your steps, sleep, and heart rate will start showing in the app. You’ll also begin to receive call, SMS, and app notifications on the watch. Troubleshooting (if not connecting) Restart Bluetooth on your phone and try again. If still not working, restart the smartwatch. Inside the app, tap Unbind Device , then Add Device again. Keep the watch close to the phone (within 30 cm) while pairing. 1. Which app should I download? Download the “FitPro” app from Google Play Store or Apple App Store. Open the app and pair your smartwatch via Bluetooth. 2. My watch is not turning on. What should I do? Charge the watch for minimum 2 hours before first use. It will power on automatically after charging. 3. How do I connect with the FitPro app? Follow the step-by-step tutorial video inside the package. For assistance, our Customer Care is available at +91-9560335864. 4. How can I extend battery life? Disconnect Bluetooth when you don’t need real-time notifications. Your steps, time and activity data will still be stored and sync when you reconnect. Additional Support For charging or setup issues, Customer Care is available at +91-9560335864. Review: Nice for kiddo - Nice watch Review: Poor quality product - Worst product It doesn't work properly