Product Description Smart Cam 3 MP
Review: Good Quality Camera - I have been using this camera for a
few days, and it is very helpful for home and shop security. The
picture clarity is clear and sharp even at night. The camera
quality feels strong, and the rotation is smooth. App support is
easy and user friendly, and you can ask any questions related to
this camera. The storage capacity is good with both cloud and SD
card options. Memory card support works fine and saves recordings
well. Battery life is not a concern as it runs on power. Overall,
it is a reliable and safe product. Highly recommended for
security.
Review: DO NOT BUY: Qubo Security Cameras: SmartCam360-3MP - QUBO
IS A HORRIBLE SECURITY-CAMERA PRODUCT LINE NOW… DON’T WASTE YOUR
TIME OR MONEY! Since my earlier purchase 2 years ago, I bought
two more Qubo Smart Cam360-3MP models alongwith a Smart Bullet
model early last month. Their Cam360 cameras came DOA
(dead-on-arrival): one failed to read our WiFi QR code, both
failed to read the Samsung EVOPlus 128GB/256GB microSD chips, ALL
of which work fine on the older CAM360's I had before, as well as
the new Qubo Bullet camera I just bought. Here is how pathetic
their new product line AND customer service have become over
time: 1. After days of scheduing and repeat calls, i started
getting a tech support call, which I received a total of 5 of
during last 4 weeks, each at a progressive higher level few days
apart (vs promised 24 hours apart). 2. EACH LAYER of tech support
went through a video/audio call asking me to run their prescribed
sequence of testing, lasting 20-30 minutes each. 3. EACH TESTER
passed on the baton to the next level, without any recording of
what they found on actually verified defects. 4. So I was asked
to repeat the same test sequence in at least 4 separate episode
of testing, oblivious of prior failed test results. At least
20-30 minutes each time! 5. After spending 3-weeks of these 4
sessions at painful cost of my time and attendance, I was finally
told that their senior-most technician will call and resolve the
issue by sending a serviceman to the site or sending a
replacement of the two DOA units. 6. NONE OF WHICH seemed to be
happening for a week, so I called back to check. We already had
waited for a whole month since shipment to activate the cameras.
7. WOULD YOU BELIEVE, the 5th call finally came 2 days ago... and
the technician still asked for testing the cameras ALL OVER AGAIN
via video call as before! Apparently they still had no record at
all of prior test-results, all of which had consistently failed.
This lady still had no intention of replacing the defective
units, nor sending a service technician to our site, as they
claimed they do in such cases. Nor would they let me speak to
their upper management to notify this terribly lousy
customer/tech-support system they have in place. 8. I told them
I'd throw the defective cameras out the window, and buy a
different brand, if I have face whole another round of insulting
test-after-test procedures, with no end in sight. 9. SO FOLKS,
this company is now using customer's precious hours to their
quality control testing, which is supposed to happen during the
manufacture or right after as the next step, prior to packaging
for shipment. SO PLEASE BE AWARE THIS PRODUCT LINE HAS BECOME A
THIRD-RATE PRODUCT, which needs to be avoided if you don't want
to face the fate we suffered. Not to mention the wasted cost of
these devices.
