Eureka Forbes, Eureka Forbes, Eureka Forbes Ltd. SMARTCLEAN

From the manufacturer Review: Excellent product robot vacuum cleaner - Good quality robot vacuum cleaner ,good suction power mostly carried out the task on standard more , very rarely required full suction capacity. Battery life is good but needs improvement. Accuracy of cleaning very good. Intelligent robot but sometime it's found difficulty in searching there homestation for charging. Must buy product जो बीबी से करे प्यार ओ युरेका फोर्ब्स रोबोट से कैसे करें इन्कार. Review: pathetic after sale service and far below performance of machine - Pathetic after sale service. Pathetic means pathetic,if by chance your machine malfunctions or you face an issue trust me you will be frustrated to the core. 1. third party agents are will answer your csll. They don't have any clue,there standered answer is "we are escalating your issue to next level". you will keep waiting but nothing will happen. Please avoid eureka Forbes as they don’t have service related to vacuum robot. Pathetic service and don’t have trained staff. I won’t recommend eureka Forbes to any one due to their pathetic service. Once complaint raised they don’t even bother to call customer and address or understand the issue. Now coming to the product. I purchased by foing to the brand respect but, 1. its radar doesn't recognises sleepers,shoes etc and it will either drag them or will be stuck trying to ride it. 2. pathetic app. Smart clean app thru which this robot oparates has poor sync with robot. you will have to uninstall and reinstall almost every week because all of a sudden all your map and other arrangement will be compromised. 3. In a house of 1000 sqft you can either do vaccum or mopping as battary is that much only. 4. macine often finds it difficult to auto connect dock. 4. sudden power drain. battary will drain all of a sudden,means suppose app is showing 63% of battary and you try to start vaccum suddenly battary will start showing 1%. It seems euraka forbes is not at all serous with this product. App screenshot is attached for reference. My machine is only 1 month old and i am seriously regretting my decision.