GUANDA TECHNOLOGIES CO., LTD. SM300W Wireless Earbud

Packing includes: Case*1 Earphone*2 Type-C Cable 3 Pairs Silicone Earmuffs*1 User Manual*1 FAQ: Q1: The product cannot be paired with my phone. 1.Make sure the earbuds are in pairing mode and not paired by another device, the indicator flashes red and blue means it is in pairing mode. 2.Clear the association history of the product. Turn on and pair again. 3.Clear your phone's pairing history. Turn off the Bluetooth, then turn it on and pair again. Q2: Bluetooth range or sound quality is not good. 1.The Bluetooth signal can be blocked by surrounding objects, thus affecting the audio quality, if there is no obstacles between the product and the phone, the range and sound quality will be better. 2.Turn off the wireless device not needed. 3.Disable unnecessary phone apps running in the background. Q3: Why is there a delay? There is a process of transmitting data from the phone to the product, so sometimes you may feel a delay. It is a common problem for all Bluetooth devices and Bluetooth V5.0 has already made it better than the old versions. Q4: Why the case can't charge the earphones or the earbuds won't turn off after being put back in the case? 1.If the case is not powered, the above problems will occur, please charge the case and it will return to normal when the case is powered. 2. Make sure you don't put the left and right earbud in the opposite position and the magnet is well in contact. 3.If the earbuds have blue charging insulation sticker, please make sure you have removed them before charging. Q5: Why people can't hear me during the call? Make sure you wear 2 earphones when making calls.